Adopt a Quality Improvement Method

Phase I: Implementing Foundations for Improvement

DOMAIN 5: ADOPT A QUALITY IMPROVEMENT METHODOLOGY AND TOOLS

Develop and spread use of QI as core organizational improvement strategy.

July – Oct 2016

  • HCO leaders ensure protected time/resources necessary for team members to conduct improvement activities.
  • Train HCO teams in use of Model for Improvement methods and tools (including PDSAs)
  • Support/coach Team to use PDSAs to improve workflows and care practices, including documenting testing with PDSA worksheet

Oct 2016 – Feb 2017

  • Refine use of QI methods (including PDSAs) to test and implement practice improvements
  • Teach/refine use of PDSA ramps to manage multiple changes

Feb – July 2017

  • Train and support leaders (including team leaders) to use of QI methods for larger scale im¬≠plementation and spread
  • Develop and begin implemen¬≠tation of a spread plan within the clinic/site and to other HCO sites

Jul 2017 – Feb 2018

  • HCO implements ongoing improvement structure and process to sustain and spread practice changes or apply improvement processes to new initiatives

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